MileIQ | Customer Support

MileIQ Support Questions

Before you send that support email, did you know that our Help Center can answer a lot of Frequently Asked Questions? It's jam-packed with tips, best practices, and solutions to common issues.

Our Status Page also provides live updates about potential issues that we’re actively working to resolve.

If you do need additional help, you can reach our world-class team via email.

How to Contact Us:

Direct Email: Reach our MileIQ Customer Success team at Support@mileiq.com.

Help Center: Submit an email ticket from our Help Center Contact Form.

Web Dashboard: While logged in to MileIQ , select "Help" from the left-hand panel.

In-App: Open the MileIQ app, click the Settings gear in the lower right-corner, select "Help", then "Email."

When sending us a message, please be sure to be logged in the MileIQ or write from the email address registered to your MileIQ account.

You can check your associated email by navigating to Settings > Signed In from the main menu of the MileIQ mobile app, or by clicking the drop-down arrow in the top-left of the web dashboard.

Frequently-Asked Questions

• How do I sign up for an account?
  • See our Help Center article on Installing MileIQ and account signup
  • If you need to download and install the MileIQ app, you can do so here:
  1. MileIQ for iPhone
  2. MileIQ for Android
• How/why is MileIQ tracking drives?
  • See our Help Center article on Drive Detection Best Practices to learn how to ensure the best possible experience with MileIQ.  
• How do I manually add a drive to my MileIQ account?
  • It's simple! See our Help Center article on How to Add A Drive

For any MileIQ issues, you can always visit our Help Center or email Support@MileIQ.com

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